We charge a minimum Call out/Service fee which covers the first 30 minutes of labour. Typically in this time we can diagnose the problem (however we cannot guarantee this). Our labour charges thereafter are per 15 minutes.
We do not charge a second callout/service fee should we return to the job with parts, only time on the job per 15 minutes to fit the new part(s).
A cancellation fee of $25 is charged if the appointment is not cancelled 24 hours prior to the appointment booking.